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I can't accept the service agreement

When I want to accept the service agreement for complete the Project Promotion Request Form, select a language: english y show the next message:

 

Error Unfortunately, we encountered some error. Please contact VDP support.

 

I hope you can help me please

3 REPLIES 3
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Visa Dev Moderator

Re: I can't accept the service agreement

Hi @mcastilloperez,

 

Can you please send an email to Developer@visa.com and let them know you're using Visa Checkout and would like to promote your project into production? From there, someone will work with you to help you get started with the Project Promotion process, such as having you answer a brief questionnaire that you'll submit back to the developer support team. After you submit the questionnaire to them just give it some time for them to review and process your request. Someone will reach out to you soon after that. Hope that helps!

 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

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Regular Visitor

Re: I can't accept the service agreement

It's stuck at this screen. It won't let me click on either the terms of service or privacy policy, and it won't let me scroll down further. I tried relaunching the app but nothing makes a difference, I can't use discord on mobile at the moment. What do I do? Plex Lucky Patcher Kodi

Visa Dev Moderator

Re: I can't accept the service agreement

Hi @zamakli,

 

Can you please let me know which country and language you are selecting then receiving the error?

 

 


Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana