Action Code 59 - Suspected Fraud

[Beth]

Can someone confirm if this is linked to tokenisation? 

I have come across this action code within the VTS spec, however cannot seem to find any reference elsewhere across the Visa platform or documentation.  Nor can i see any associated Business Error Code  - if someone knows this, please can you confirm.

[DianaVisaPM]

Hey @Beth,

To find the information you need, you can explore the developer.visa.com platform. Here are the steps to guide you through finding the relevant details:

1. Visit the Visa Developer Center: Go to https://developer.visa.com/.

2. Login/Register: If you haven't already, you may need to create an account or log in to access specific documentation and resources.

3. Browse APIs: Navigate to the "Products" or "APIs" section to find the Visa Token Service (VTS) documentation.

4. Search for Action Codes: Within the VTS documentation, look for sections related to error codes, action codes, or fraud-related codes. This might be under "API Reference" or "Guides".

5. Check the Forums: Visa Developer Center has a community forum where developers discuss various issues. You can search the forum for "Action Code 59" or "Suspected Fraud" to see if any other developers have asked similar questions.

Based on your request, it seems you are looking for specific details about "Action Code 59 - Suspected Fraud" and its association with tokenization. Here is a direct link to the Visa Token Service documentation that might help you find the relevant information:  Visa Token Service Documentation 

[Beth]

Hi Diana - thank you for your email.

I do already have access to the VTS specification and unfortunately it does not contain any associated  ISE***** Error code.  The document does highlight an actionCode of 59-Fraud Risk.

There is a Business Error Code of ISE40505 - ISS_ERROR_SUSPTECTED_FRAUD , please can you confirm this is the correct error code to map in instances where provisioning is declined due to suspected fraud - where actionCode 59 exists.  Many thanks

[DianaVisaPM]

Hey @Beth,

I'll take a look and get back soon. 

[DianaVisaPM]

Hey @Beth,

I understand that you are seeking clarification on the correct error code to map when a provisioning is declined due to suspected fraud, particularly in instances where `actionCode 59 - Fraud Risk` is present.

Based on the information provided:

1. Action Code 59 - Fraud Risk:
This action code indicates that the transaction has been flagged as suspected fraud by Visa’s fraud detection systems. It is a high-level indicator used for fraud risk assessment.

2. Business Error Code ISE40505 - ISS_ERROR_SUSPECTED_FRAUD:
This specific error code (`ISE40505 - ISS_ERROR_SUSPECTED_FRAUD`) is used to denote instances where an issuer error due to suspected fraud has occurred. It aligns with the context of a provisioning being declined due to suspected fraud.

Given your scenario, the `ISE40505 - ISS_ERROR_SUSPECTED_FRAUD` error code is indeed the correct error code to map when the `actionCode 59 - Fraud Risk` is present. This mapping ensures that the suspected fraud reason is clearly communicated and appropriately handled in your system.

Summary:
- Action Code 59 - Fraud Risk: General indicator of suspected fraud.
- Business Error Code ISE40505 - ISS_ERROR_SUSPECTED_FRAUD Specific error code to use when provisioning is declined due to suspected fraud.

By using `ISE40505` in cases where `actionCode 59` is encountered, you ensure that the suspected fraud condition is accurately reported and managed within your application.