Domain and Path Not Accepted On Outbound Configuration

[Ead]

Hi, 

I am having trouble adding the path our test server "Domain and Path" in Outbound Configuration menu.
Our DOMAIN is https://visadirecttest.peple.com.tr and we will use "v3/payouts/get" as PATH (page1).
I get the error: "Failed to add a new outbound configuration" while adding this outbound configuration (See Page2).
Any help/guidance on this issue will be highly appreciated.

(Ref: https://developer.visa.com/pages/working-with-visa-apis/outbound-configuration).

[SyedSa]

Hi @Ead, Thank you for reaching out. An agent will get back to you as soon as possible. Until then, if any community member has information that may be helpful, please feel free to reply.

[API_Products]

Hey @Ead,

When encountering issues with adding an outbound configuration on the Visa Developer Platform, follow these steps to troubleshoot and resolve the problem:

Steps to Add Outbound Configuration

1. Check URL Format:
- Ensure the domain and path are in the correct format.
- The domain should start with `https://` and not end with a slash `/`.
- The path should begin with a slash `/`.

Example:
- Domain: `https://visadirecttest.peple.com.tr`
- Path: `/v3/payouts/get`

2. Firewall and Network Settings:
- Ensure that your test server's firewall and network settings allow incoming requests from Visa's IP addresses. You might need to add Visa's IP range to your Allowlist.

3. SSL/TLS Configuration:
- Make sure your server supports the required SSL/TLS versions and has a valid SSL certificate.

4. Outbound Configuration Details:
- Double-check that the information entered in the outbound configuration matches your server settings.

Example Configuration

Here is an example of how the outbound configuration should look:

- Domain: `https://visadirecttest.peple.com.tr`
- Path: `/v3/payouts/get`

Troubleshooting Steps

1. Recheck Input Values:
- Verify the domain and path are correctly entered without any extra spaces or incorrect characters.

2. Server Logs:
- Check your server logs to see if there are any incoming requests or errors that could provide more information.