Re: Visa Checkout on Internet Explorer

Henk
Newbie

Visa Checkout on Internet Explorer

Hi

 

For the last 2 days, when a user tries to access/make a payment using the VCO portal via Internet Explorer 11, we get an error: "You've been temporarily locked out" . However when we try the same in Chrome and Firefox, we can log in successfully and make a payment. Is there an issue with IE and Edge?

 

Thanks 

Regards

Henk

3 REPLIES 3
DianaTran-Yee
Visa Developer Support Specialist

Re: Visa Checkout on Internet Explorer

Hey @Henk,

 

I'll take a look and get back to you soon!

 




Thanks,

Diana



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DianaTran-Yee
Visa Developer Support Specialist

Re: Visa Checkout on Internet Explorer

Hey @Henk,

 

May I kindly ask you for more merchant information about yourself/company and some screenshot and steps taken on what you are doing? Can we get your email address associated with Visa Checkout? Also, what do you mean by VCO portal? Can you please provide the VCO portal url possibly?

 

 

 




Thanks,

Diana



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DianaTran-Yee
Visa Developer Support Specialist

Re: Visa Checkout on Internet Explorer

Hey @Henk,

 

Just checking in to see if you're issue is resolved. Please let us know if you need help with anything and I'd be happy to help!

 




Thanks,

Diana



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.