VisaRTSIClient201 - unknown error

alchao

We are facing this type error. what is the root cause ? anybody has experience? Thanks

20210210 054137.010 INFO [task-136] saRTSIClient201 serv.net::2NS2NC2G6 Visa StatusValues(1612953697008 - 34ms):

20210210 054137.010 ERROR [task-136] saRTSIClient201 serv.net::2NS2NC2G6 Visa Fault(1612953697008): No namespace on "StatusCode" element. You must send a SOAP message.

javax.xml.ws.soap.SOAPFaultException: No namespace on "StatusCode" element. You must send a SOAP message.

at org.apache.cxf.jaxws.JaxWsClientProxy.mapException(JaxWsClientProxy.java:195)

at org.apache.cxf.jaxws.JaxWsClientProxy.invoke(JaxWsClientProxy.java:145)

at com.sun.proxy.$Proxy208.submitDisputeQuestionnaireOperation(Unknown Source)

at com.lean.visa201.VisaRTSIClient201.performOperation(VisaRTSIClient201.java:3439)

at com.lean.visa201.VisaRTSIClient201.executeWebService(VisaRTSIClient201.java:3062)

SLi

Hi @alchao,

Can you please provide a bit more detail on the error you are getting? Are you testing one of the APIs on Visa Developer? What is the API endpoint URL that you are testing? Can you please share the request header, request body, response header with the x-correlation Id and response body? Thanks.

Best,
Stacey

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API_Products

Hey @alchao,

We've logged INC10889077 for the engineering team to investigate the issue. Someone will reach out to you soon. Please kindly answer the questions asked by @SLi and we'll add it to your incident for the engineering team to review.

Thanks,

Diana

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alchao

Hi,

My tech lead said due to compliance policy , I can't share those info in public.

we are contacting visa tech to looking into the issue as well

thanks for your help.

SLi

Hi @alchao,

Please feel free to email us at developer@visa.com and provide the information in the email. We'll be happy to help. Thanks.

Best,
Stacey

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API_Products

Hi @alchao,

Are you still experiencing an issue? Please kindly continue to work with Stacey for further assistance. Stacey is very knowledgeable and friendly, and she will be happy to help.