status:404 - Error in processing request, Please Contact Visa Inc.

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ep_dev
New Contributor

status:404 - Error in processing request, Please Contact Visa Inc.

Dear All,

 

I am receiving the following error while I am trying to use:

Visa Payments Processing API

Authorization

Authorizations are requests for approval of card or token based transactions. To clear and settle an approved transaction, you must submit a capture request.

 

Authorizations v2

URL:

https://sandbox.api.visa.com/acs/v2/payments/authorizations

Request sent:

string(1461) "{"riskAssessmntData":{"traExmptn":"true","delgtdAthntctn":"true","trustdMerchntExmptn":"true","scpExmptn":"true","lowVlExmptn":"true"},"msgIdentfctn":{"correlatnId":"12bc567d90f23e56a8f012","origId":"123451234567890"},"Hdr":{"TracData":{"Val":"anyroundtripinfo","Tp":"AddtnlTraceData"}},"Body":{"Tx":{"AddtlSvc":{"Tp":"DCCV"},"TxAttr":"RCPT","TxDesc":"transactiondescription","TxId":{"LocalDateTime":"2021-04-06T20:15:07"},"AddtlData":{"Val":"freeformdata","Tp":"freeFormDescrptnData"},"AltrnMsgRsn":"2501","SpclPrgrmmQlfctn":{"Dtls":{"Val":"Y","Nm":"CPS"}},"TxAmts":{"TxAmt":{"Ccy":"840","Amt":"123.45"}}},"Envt":{"Accptr":{"AddtlId":"52014057","CstmrSvc":"1 4155552235","SpnsrdMrchnt":{"Id":{"Id":"520140578465770"}},"ShrtNm":"ABC Supplies","AddtlData":{"Val":"42999952606","Tp":"ISOid"},"Id":"0123456789012345678901234567893","Adr":{"Ctry":"US"}},"Termnl":{"TermnlId":{"Id":"52014057"}},"Wllt":{"Prvdr":{"Id":"VCIND"}},"Card":{"XpryDt":"2212","PAN":"4234567890123456"}},"Cntxt":{"Vrfctn":[{"VrfctnInf":{"Val":{"TxtVal":"321"}},"Tp":"CSCV"}],"TxCntxt":{"MrchntCtgyCd":4814,"MrchntCtgySpcfcData":"B"},"PtOfSvcCntxt":{"MOTOInd":"true","PrtlApprvlSpprtd":"true","SpclConds":{"Id":"2"},"CardDataNtryMd":"CDFL","EComrcData":[{"Val":"5","Tp":"ECI"},{"Val":"EEC4567F90123A5678B0123EA67890D2345678FF","Tp":"XID"}]},"RskCntxt":{"RskInptData":{"Val":"10.203.123.456","Tp":"IPAddr"},"RskAssmnt":{"RskAssmntTp":"VCAS","Rslt":"9"}},"SaleCntxt":{"GoodsAndSvcsTp":"ELEC"}}}}"

 

response received:

{"errorResponse":{"details":{"message":"Error in processing request, Please Contact Visa Inc."},"status":404}}

 

Please advice,

Thank you in advance,

Paul

12 REPLIES 12
SLi
Visa Dev Moderator
Visa Dev Moderator

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Hi @ep_dev,

 

Can you please confirm that you are encrypting the request payload with your Message Level Encryption (MLE) credentials?

Also, can you please provide the following information so we can investigate further? Thanks.

  1. Request Header
  2. Response Header (include the x-correlation-id)

Best,
Stacey

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ep_dev
New Contributor

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Hi Stacey,

 

Thank you for your reply.

 

Currently I am sending the following header:

Host: sandbox.api.visa.com
Content-Type: application/json
Accept: application/json
keyId: 6ee4546d-b195-47a4-a681-181fc6888b63
Authorization: Basic UFcyTTNQSllHT1pRVkxKU0szM1IyMThNMUpTSWR1UTJVakVIUlhxclVRTWhBN3ZmdzpRbGN6VllIV1oxdkYzMEl6MTk4MmhVeDJYNW00UQ==
Content-Length: 2491
Expect: 100-continue


Body:

"{"riskAssessmntData":{"traExmptn":"true","delgtdAthntctn":"true","trustdMerchntExmptn":"true","scpExmptn":"true","lowVlExmptn":"true"},"msgIdentfctn":{"correlatnId":"12bc567d90f23e56a8f012","origId":"123451234567890"},"Hdr":{"TracData":{"Val":"anyroundtripinfo","Tp":"AddtnlTraceData"}},"Body":{"Tx":{"AddtlSvc":{"Tp":"DCCV"},"TxAttr":"RCPT","TxDesc":"transactiondescription","TxId":{"LocalDateTime":"2021-04-06T20:15:07"},"AddtlData":{"Val":"freeformdata","Tp":"freeFormDescrptnData"},"AltrnMsgRsn":"2501","SpclPrgrmmQlfctn":{"Dtls":{"Val":"Y","Nm":"CPS"}},"TxAmts":{"TxAmt":{"Ccy":"840","Amt":"123.45"}}},"Envt":{"Accptr":{"AddtlId":"52014057","CstmrSvc":"1 4155552235","SpnsrdMrchnt":{"Id":{"Id":"520140578465770"}},"ShrtNm":"ABC Supplies","AddtlData":{"Val":"42999952606","Tp":"ISOid"},"Id":"0123456789012345678901234567893","Adr":{"Ctry":"US"}},"Termnl":{"TermnlId":{"Id":"52014057"}},"Wllt":{"Prvdr":{"Id":"VCIND"}},"Card":{"XpryDt":"2212","PAN":"4234567890123456"}},"Cntxt":{"Vrfctn":[{"VrfctnInf":{"Val":{"TxtVal":"321"}},"Tp":"CSCV"}],"TxCntxt":{"MrchntCtgyCd":4814,"MrchntCtgySpcfcData":"B"},"PtOfSvcCntxt":{"MOTOInd":"true","PrtlApprvlSpprtd":"true","SpclConds":{"Id":"2"},"CardDataNtryMd":"CDFL","EComrcData":[{"Val":"5","Tp":"ECI"},{"Val":"EEC4567F90123A5678B0123EA67890D2345678FF","Tp":"XID"}]},"RskCntxt":{"RskInptData":{"Val":"10.203.123.456","Tp":"IPAddr"},"RskAssmnt":{"RskAssmntTp":"VCAS","Rslt":"9"}},"SaleCntxt":{"GoodsAndSvcsTp":"ELEC"}}}}"

 Response Header:

[HTTP/1.1 100 Continue

HTTP/1.1 404 Not Found
Server: nginx
Date: Thu, 08 Apr 2021 13:33:32 GMT
Content-Type: application/json;charset=UTF-8
Content-Length: 676
Connection: keep-alive
X-SERVED-BY: l73c012
X-CORRELATION-ID: 1617888811_400_640054947_l73c012_VDP_WS
X-APP-STATUS: 404
X-APP-STATUS: 404
Cache-Control: no-cache, no-store, must-revalidate
Pragma: no-cache
Expires: 0 ,-1 ,-1
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=2592000;includeSubdomains
encrypted: true
Content-Language: en-US

Encrypted response:

{"encData":"eyJjdHkiOiJhcHBsaWNhdGlvblwvanNvbjtjaGFyc2V0PVVURi04IiwiZW5jIjoiQTEyOEdDTSIsImlhdCI6MTYxNzg4ODgxMjA2MiwiYWxnIjoiUlNBLU9BRVAtMjU2In0.ka81A0gNcP56zsMKcbkw6zwM3OvPxUuN5PHGyX3z5wKs2QfXowOdDG2nU1rxMe_uWs4JQygYECVK9ptWzx2wWk8ZcdmXbuB9Ks8hELF4ZmbJSqRI1aWKeMXu5_d53F071N1Es4enqM4psGDHkILbuTOGP1p19Nvc2D4F7mkGPJS_PApWiuS7TkJK0Mf6XGyXaMHNo6SFsli1pTWB68iHKRY6mCRwzCNM9o3OIRS5KiqclMdLRmTyUMT7cek0Z0PKhlgxgToAyYPhNT6sHMDXXdF0SxJ8XONedZVKfnjG2514fM6NtnEYxwSkviGvYPlbgyGQK5OY81HtGaEHXthlOQ.ixjKjqvsmtqcM1XA.rDFMql5fSABc5g-Z8UzhmrpXIUfQNILTHOvPHvbqgxnQdxQzwfWwVWSzbJFB__SSf5hKwuCiwxXHQO8X0f_s4nqN9DFUDq5REtjZuJYIyfN0GgcN9HxlYrxlncn3nf0ZwZh2yr5yOkkGxS-Qtb8.-p5xP9wVbbyMAPJsfGROfA"}]

Decrypted response:

{"errorResponse":{"details":{"message":"Error in processing request, Please Contact Visa Inc."},"status":404}}

 I am using: 

https://sandbox.api.visa.com/acs/v2/payments/authorizations

 

Thank you,

Paul

SLi
Visa Dev Moderator
Visa Dev Moderator

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Hi @ep_dev,

 

Thank you for providing additional details on the issue, this is very helpful. Our tech team is currently investigating and I'll get back with an update as soon as I have one. Thanks.


Best,
Stacey

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ep_dev
New Contributor

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Thank you very much Stacey.
Looking forward for your reply,
Paul
SLi
Visa Dev Moderator
Visa Dev Moderator

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Hi @ep_dev,

 

I am still waiting for the VPP API product team to provide me with a working payload to use in sandbox. I will continue to follow this. Thanks for your patience. 


Best,
Stacey

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.
ep_dev
New Contributor

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Thank you Stacey.

I really hope they can provide with an answer quickly, in order to be able to continue working on this.

 

Have a nice weekend,

Paul

ep_dev
New Contributor

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Hi Stacey,

 

Do you have any news?

 

Thank you,

Paul

SLi
Visa Dev Moderator
Visa Dev Moderator

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Hi @ep_dev,

 

I apologize that this has been taking a long time to resolve. I’ve escalated and requested for an update from our tech team again today.

If your project is ready to be promoted to the higher environment for extensive testing, I would recommend promoting your project to Certification environment. In Cert, you will be provided with real PANs to test in the live environment. Additionally you will be working with a Visa Implementation Manager directly to resolve any implementation issues.


Best,
Stacey

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.
ep_dev
New Contributor

Re: status:404 - Error in processing request, Please Contact Visa Inc.

Thank you Stacey.

I will be waiting one day more. It will be very useful for us to have a test completed before going to certification.

 

Have a nice day,

Paul