retrieveTokenInfo - Error VSE40001

[tokenizacion2]

When trying to make requests I get the error code VSE40001 as a response. What could be causing this problem? The data used for the body of the request was obtained from the examples on the project portal.

[SyedSa]

Hi @tokenizacion2, Thank you for reaching out. An agent will get back to you as soon as possible. Until then, if any community member knows a solution, feel free to reply in this thread.

[DianaVisaPM]

Hey @tokenizacion2,

The error code VSE40001 corresponds to VSE_ERROR_REQUIRED_DATA_MISSING, indicating that mandatory data is missing from your request. To resolve this issue, please consider the following steps:

1. Verify Required Fields:
- Ensure that all mandatory fields in your request payload are populated correctly. Consult the API documentation to identify the required fields for the retrieveTokenInfo endpoint.

2. Check Data Formatting:
- Confirm that the data types and formats of your request parameters align with the API specifications. Incorrect data formatting can lead to errors.

3. Review Sample Requests:
- Compare your request with the sample requests provided in the Visa Developer Portal. This can help identify any discrepancies or missing elements in your request.

4. Consult Error Code Documentation:
- Refer to the Visa Token Service Issuer API - VSE Business Errors discussion for insights into common errors and their resolutions.

5. Seek Community Assistance:
- If the issue persists, consider reaching out to the Visa Developer Community forums with specific details of your request and the error received. Community members and Visa support staff can provide targeted assistance.

By meticulously reviewing your request against the API requirements and utilizing available resources, you should be able to identify and rectify the cause of the VSE40001 error.

[tokenizacion2]

{

    "errorResponse": {

        "status": 400,

        "message": "VSE_ERROR_INVALID_DATA",

        "reason": "VSE40000"

    }

}

    Currently, after some validations and adjustments, the error VSE40000 is obtained. Could this be due to the "panReferenceID" whose value is invalid? The value of this field was obtained from the examples provided in the VISA DEVELOPER CENTER.

[DianaVisaPM]

Hey @tokenizacion2,

Based on the error message provided, the error `VSE_ERROR_INVALID_DATA` with reason `VSE40000` typically indicates that there is an issue with the data being sent in the request. In this particular context, it's possible that the `panReferenceID` being used is invalid or incorrectly formatted.

The `panReferenceID` is a unique identifier for a primary account number (PAN) and must be correct and valid for the request to succeed. If you obtained this value from examples, it's important to ensure that it matches the required format and is appropriate for your specific use case.

Here are a few steps you can take to troubleshoot this issue:

1. **Verify `panReferenceID` Format**: Ensure that the `panReferenceID` you are using matches the expected format. Refer to the API documentation on the Visa Developer Platform for the correct format.

2. **Check Example Values**: If you are using example values from the Visa Developer Center, make sure they are intended for your specific API and use case. Example values are often placeholders and may need to be replaced with actual valid data.

3. **API Documentation**: Revisit the API documentation for the `retrieveTokenInfo` endpoint to confirm that all required fields are correctly populated and formatted.

4. **Test with Valid Data**: If possible, test the request with known valid data to determine if the issue is specifically with the `panReferenceID` or another part of the request.

Here is an example of how you might structure a request to the `retrieveTokenInfo` endpoint, ensuring that the `panReferenceID` is properly set:

```json
// START 
{
"requestHeader": {
"messageDateTime": "2023-10-01T12:00:00.000Z",
"requestMessageId": "test123456",
"messageVersion": "1.0"
},
"requestData": {
"panReferenceID": "YOUR_VALID_PAN_REFERENCE_ID"
}
}
// END 
```

If you continue to encounter issues, consider reaching out to Visa Developer Support for further assistance. They can provide more specific guidance based on your request details and help identify any potential issues with the data being submitted.