Hey @codewin,
We're happy to help resolve the issue. We've created incident INC10803028 for the engineering team to investigate the error and we'll get back soon.
Hey @codewin,
If the issue persists, please kindly provide the following in order to assist you better.
When did this issue started?
Is this working before or a new connection?
What is the source IP?
What is the Destination IP?
Latest timestamp of the latency logs in GMT.