Re: Internal Server Error on DashBoard

codewin
Dabbler

Internal Server Error on DashBoard

Screenshot_20210201_163743.png

 

2 REPLIES 2
API_Products
Visa Developer Support Specialist

Re: Internal Server Error on DashBoard

Hey @codewin,

 

We're happy to help resolve the issue. We've created incident INC10803028 for the engineering team to investigate the error and we'll get back soon. 




Thanks,

Diana H.



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

API_Products
Visa Developer Support Specialist

Re: Internal Server Error on DashBoard

Hey @codewin,

 

If the issue persists, please kindly provide the following in order to assist you better.

When did this issue started?
Is this working before or a new connection?
What is the source IP?
What is the Destination IP?
Latest timestamp of the latency logs in GMT.

 




Thanks,

Diana H.



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.