Re: Internal Server error on dashboard in my project

blackxorn503
Newbie

Internal Server error on dashboard in my project

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1 REPLY 1
SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Internal Server error on dashboard in my project

Hi @blackxorn503,

Thanks for sharing the screenshot, this is helpful. It looks like you are able to login to your account but facing an issue loading the dashboard page post login. Can you please clear your browser cache or cookies, then re-try? If the error persists, please share the Correlation ID of the error with us and we'll investigate further. 

 

Below are the steps to get the Correlation ID using  a Google Chrome browser.

1>Open Chrome menu. 

2>Click on More tools then Developer tools. 

3>Check the box to Preserve Log for the Network Tab. 

4>Then try to log in to Visa Developer Center.

5> Once you received the error message, you can find the Correlation ID in the network log for login issues. 


Best,
Stacey

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