Reset PIN fail count API

[snoviel]

Dear Visa Support,

The PIN fail count is a program configuration that establishes the maximum number of bad PIN transaction attempts for a card. If the maximum PIN fail count for the card has been met, the PIN fail count must be reset on the card record

Which API to be used to reset the PIN fail count 

[jenn_kh]

Thank you for reaching out, @snoviel! An agent will get back to you as soon as possible. Until then, if any community member knows a solution, please reply to this thread. 

[API_Products]

Hi @snoviel,

Please refer to the Visa Direct API reference page here. 

applicationTransactionCounter

string <= 4 characters Conditional. This field contains a count of the transactions performed within the card application. The count is incremented by one each time a transaction is initiated. Multiple authorization requests for the same transaction will have the same ATC; for example, when online PIN fails and the next authorization represents a different PIN try for the same transaction, the ATC will be the same. For reversals and advices, the ATC is the value from the original message.