developer@visa.com Response Time

[fifiii]

Hi all, 

I am building a payment gateway and would like to integrate Visa payment processing into it. I have come across the visa PP documentation and as instructed by the documentation contacted developer@visa.com. It has been two days without any responses and was wondering how long it takes for them to respond. From your experience, how is the communication and support from visa? 

Thanks! 

[I_Doroteo3 · Accepted solution]

Hi @fifiii, 

Thanks for your feedback- the Developer@visa.com support team experiences an influx of inquiries from time-to-time so response time may be slightly delayed. 

Do you have the request number so that I can follow up on your inquiry?

Thanks, 

Illana