www.visaonline.com portal browser compatibility

[Toby]

Hi,

I work for a large financial institution in the UK and we have an automated process that uses the www.visaonline.com portal to perform some actions. On that site in the FAQ - Visa Online section, it states;

"What browser do you need to access Visa Online? Visa Online currently supports Internet Explorer 11 and the latest versions of Firefox, Chrome and Edge. We will reassess and communicate any changes to the supported browser list on an annual basis in order to provide a better user experience and ensure data security."

My question is what are Visa's plans for the portal in terms of third parties accessing it through Microsoft Edge in IE11 compatibility mode? Microsoft state that they will support Edge in compatibility mode through to 2029 (see Internet Explorer 11 desktop app retirement FAQ - Microsoft Community Hub section 'How long will IE mode be supported').

[jenn_kh]

Thank you for your question, @Toby. An agent will get back to you as soon as possible. In the meantime, if anyone else has info you feel may be helpful, please reply here. -Jenn

[I_Doroteo3]

Hi @Toby, 

For inquiries regarding Visa Online, please contact your Visa Online Access Manager (VAM). If you don’t know who your VAM is, contact VOLEU@visa.com

Thanks, 

Illana