Delivery Channel / Delivery Channel Format is not supported by portfolio.

[aysaya]

when trying to call this api, 

https://sandbox.api.visa.com/vctc/customerrules/v1/consumertransactioncontrols/customer

i get this error:

{"metainfo":{"Description":"Bad Request","Code":400},"error":["Delivery Channel / Delivery Channel Format is not supported by portfolio."]}

body:

{
"primaryAccountNumber":"4511****",
"userIdentifier": "nnnnnnn",
"preferredLanguage":"en-us",
"lastName":"***",
"firstName":"***",
"defaultAlertsPreferences": [
{
"status": "Active",
"isVerified": "true",
"contactType": "Email",
"contactValue": "***@****.com"
}
],
"countryCode":"CAN"
}

[jvenkata]

Hi,

We are currently looking into this issue. Will keep you posted shortly.

Thanks,

Jai

[aysaya]

anyone have the same issue?

is this somehting NOT out of the box when you create your dev account/first project?

thanks.

[aysaya]

wow, 7000+ views, over a week, and still not getting answers..

not sure if this forums helping developers? 

[jvenkata · Accepted solution]

Hi,

Please try using the below payload. Kindly replace *** with appropriate values.

{
"lastName": "***",
"firstName": "***",
"preferredLanguage": "en-us",
"userIdentifier": "abc123",
"countryCode": "USA",
"primaryAccountNumber": "4185************",
"defaultAlertsPreferences": [{
"isVerified": "true",
"contactValue": "test@abc.com",
"contactType": "Email",
"preferredEmailFormat": "Html",
"status": "Active"
}]
}

If you encounter Internal Server Error, kindly retry 2 to 3 times as our team is currently working on fixing it.

Thanks,
Jai

[aysaya]

thanks Jai!