Delivery Channel / Delivery Channel Format is not supported by portfolio.

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aysaya
Helper

Delivery Channel / Delivery Channel Format is not supported by portfolio.

when trying to call this api, 

https://sandbox.api.visa.com/vctc/customerrules/v1/consumertransactioncontrols/customer

i get this error:

 

{"metainfo":{"Description":"Bad Request","Code":400},"error":["Delivery Channel / Delivery Channel Format is not supported by portfolio."]}

 

body:

{
"primaryAccountNumber":"4511****",
"userIdentifier": "nnnnnnn",
"preferredLanguage":"en-us",
"lastName":"***",
"firstName":"***",
"defaultAlertsPreferences": [
{
"status": "Active",
"isVerified": "true",
"contactType": "Email",
"contactValue": "***@****.com"
}
],
"countryCode":"CAN"
}

5 REPLIES 5
jvenkata
Community Moderator

Re: Delivery Channel / Delivery Channel Format is not supported by portfolio.

Hi,

 

We are currently looking into this issue. Will keep you posted shortly.

 

Thanks,

Jai

aysaya
Helper

Re: Delivery Channel / Delivery Channel Format is not supported by portfolio.

anyone have the same issue?

is this somehting NOT out of the box when you create your dev account/first project?

 

thanks.

aysaya
Helper

Re: Delivery Channel / Delivery Channel Format is not supported by portfolio.

wow, 7000+ views, over a week, and still not getting answers..

not sure if this forums helping developers? Man Frustrated

jvenkata
Community Moderator

Re: Delivery Channel / Delivery Channel Format is not supported by portfolio.

Hi,

 

Please try using the below payload. Kindly replace *** with appropriate values.

 

{
"lastName": "***",
"firstName": "***",
"preferredLanguage": "en-us",
"userIdentifier": "abc123",
"countryCode": "USA",
"primaryAccountNumber": "4185************",
"defaultAlertsPreferences": [{
"isVerified": "true",
"contactValue": "test@abc.com",
"contactType": "Email",
"preferredEmailFormat": "Html",
"status": "Active"
}]
}

 

If you encounter Internal Server Error, kindly retry 2 to 3 times as our team is currently working on fixing it.

 

Thanks,
Jai

aysaya
Helper

Re: Delivery Channel / Delivery Channel Format is not supported by portfolio.

thanks Jai!