Foreign Exchange call api problem

[imihai]

hello!

i'm just getting started with exchange rates api (for php) and i encountered the following problem: every api request returns with "internal server error" / status 500 / code 9002:

[code] => 9002
[severity] => ERROR
[message] => Internal server error
[info] => 
[status] => 500

and here is the whole response:

HTTP/1.1 500 Internal Server Error
X-SERVED-BY: l73c029
X-CORRELATION-ID: 1503590080_759_71_l73c029_VDP_ARM
X-Backside-Transport: FAIL FAIL,FAIL FAIL
X-OPNET-Transaction-Trace: a2_0af25e71-1fe6-4838-8283-fda01ab83fd0,a2_626efb93-cccb-4719-8b86-25036f39af7a
X-APP-STATUS: 415
X-Global-Transaction-ID: 2122932881
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=2592000;includeSubdomains
Cache-Control: no-cache, no-store, must-revalidate
Pragma: no-cache
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Content-Security-Policy-Report-Only: default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval'  https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src  https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;
X-Content-Security-Policy-Report-Only: default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval'  https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src  https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;
X-WebKit-CSP-Report-Only: default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval'  https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src  https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;
Content-Type: application/json;charset=UTF-8
Content-Language: en-US
Content-Length: 110
X-Cnection: close
X-Cnection: close
Date: Thu, 24 Aug 2017 15:54:40 GMT
Connection: close

{"responseStatus":{"code":"9002","severity":"ERROR","message":"Internal server error","info":"","status":500}}

thank you in advance for helping,

best regards!

[Sanobar]

Hello,

Apologies for getting back to you with delay, can you please run the test again and  provide the new payload(request/response with headers) at developer's support email address , if you are still facing this issue. We will investigate and provide debugging steps. 

Thanks

Sanobar

[imihai]

thank you for replying Sanobar!

fortunately "the issue" fixed itself last thursday, i don't know how, but now it just works 🙂

now we will have to promote our project to production and we're good to go

have a great day!