Instituto INARV

[eliseu]

Boa tarde!

Preciso validar o projeto a ser usado na produção da conta, ele está marcado como 'em andamento' e precisa ser ativado. Como faço isso?

[DianaVisaPM]

Hey @eliseu,

Can you please confirm the project name that you have submitted a production request for? Please also let me know which API product you have submitted this production Going Live request for, as well. 

Once you provide this information, I will check on the status of your Going Live request. Thanks!

[eliseu]

Diana,

Good night!

I already sent the project name and API by email with the screen print posts.

Project: INARV - National Institute Rescuing Lives

API Key: YBLYZQ39DB8WWGTCZKJT21O - Z6ZcxOm6nWUMw1bPPJ0gw-t0

[eliseu]

Diana,

Good night!

I already sent the project name and API by email with the screen print posts.

Project: INARV - National Institute Rescuing Lives

API Key: YBLYZQ39DB8WWGTCZKJT21O - Z6ZcxOm6nWUMw1bPPJ0gw-t0

[DianaVisaPM · Accepted solution]

Hey @eliseu,

I checked our Inbox and see that the VCO team has replied back to your email. Your screenshots and questions were received by the VCO team last week Friday. 

Our Sandbox environment is a test environment that is continuously being updated and refreshed. If the issue persists, please provide the details below and we will be happy to help you resolve the issue:

Start/end time of the incident:

• Website impacted (provide URL if applicable):
• Public API key(s) affected:
• Impacted Visa Checkout Service:
  • Visa Checkout Button (e.g. not displaying)
  • Lightbox window issues (e.g. not displaying)
  • User login or enrollment
  • Payment data postback
  • Get Payment data API
  • Other:_____________

Please provide any error responses, example logs & screenshots, if necessary.