Re: Permission denied trying to access image for o...

AndrewGrata

Hey,

I've been using

https://offerswidget.visa.com/api/v1.1/json/offersListing?userKey=

to get all the offers, and in the result there's images for each offer. e.g.

https://www.visa.com/images/merchantoffers/2018-10/1540800521329.VisaSpecialOffersKorea_Jump_Image1_400x300.jpg

I'm able to open the image in the browser, but when I'm trying to download this image on to the server I get an access denied page.

<HTML><HEAD>
<TITLE>Access Denied</TITLE>
</HEAD><BODY>
<H1>Access Denied</H1>
 
You don't have permission to access "http&#58;&#47;&#47;www&#46;visa&#46;com&#47;images&#47;merchantoffers&#47;2018&#45;10&#47;1540800521329&#46;VisaSpecialOffersKorea&#95;Jump&#95;Image1&#95;400x300&#46;jpg" on this server.<P>
Reference&#32;&#35;18&#46;f814d23c&#46;1542624005&#46;4865c385
</BODY>
</HTML>

Not sure what am I missing. Any help is appreciable.

API_Products

Hi @AndrewGrata,

Please refer to the Support link below.

Support > Frequently Asked Questions > We are getting an “Access Denied” message when trying to connect to sandbox. How should I address this? - https://developer.visa.com/pages/support

Thanks,

Diana

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AndrewGrata

Hi,

I've tried to update my certificate and the related jks file, the response is the same.

I don't think it's the problem with the certificate:

1. We were never using the certificate to read images before, and it was fine.

2. I was able to get the offer list from the API call, hence my old certificate should be working.

And for the record, I wasn't using the sandbox API at all, it's just reading a file from URL using java.

Thanks

API_Products

Hi @AndrewGrata,

After further investigation of the issue, it looks like there was a temporary hiccup in connectivity to login to developer.visa.com. I recommend you to clear out the cookies and cache from the Chrome browser and retry.

If the issue persists, please submit your inquiry to developer@visa.com because additional information will be needed from you.