VROL/VMPI Merchant Reference Number

[SegpayJeff]

I am trying to find out exactly what is contained in this field. Does anyone have any specifics on this?

[DianaVisaPM · Accepted solution]

Hey @SegpayJeff,

I'd like to give you a quick update on Visa Merchant Purchase Inquiry (VMPI).  Visa has acquired Verifi, a leader in technology solutions that reduce chargebacks. As a result of this acquisition, Visa and Verifi will be integrating our solutions to provide best-in-class, card brand agnostic dispute resolution tools for all our clients.  As an initial step to integration, the Verifi Order Insight solution will be fully connected to VMPI, which will expand the issuer user base for our sellers delivering an enhanced experience.   
 
So for all questions related to VMPI, please contact Verifi directly, by sending and email to support@verifi.com or (888) 398-5188 and they would be happy to support you through the process.  Mention “VMPI” in your email for the best possible service.

[SegpayJeff]

Does this mean we will now have to pay for using the service?  

Is there still an option to use VMPI directly through the API?

[DianaVisaPM]

Hey @SegpayJeff,

There is no possibility to integrate VMPI directly through Visa. For VMPI, you will have to connect through Verifi now that they have been acquired. For questions related to VMPI, please contact Verifi directly, at support@verifi.com or (888) 398-5188.  Mention “VMPI” in your email for the best possible service.

[Oakworth]

Thanks for this!