Re: Api method https://sandbox.api.visa.com/vrllocator/locator

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PYMA
Regular Visitor

Api method https://sandbox.api.visa.com/vrllocator/locator

We are calling api method https://sandbox.api.visa.com/vrllocator/locator

Every second attempt we get an error.

 

These are 3 different logged errors on our environment:
1)
VRL Request: 500 POST https://sandbox.api.visa.com/vrllocator/locator Accept: [application/json] User-Agent: [fintech-server] Content-Type: [application/json] Authorization: [Basic Rlc5UEJVUUE3SVBDV1cxMkpTOUIyMTNwWEphRXRoc3lqakY0VEZVN1hLaThScE4zMDpDM2wwOTk5MzFxVWM2czNXZ2M=] Duration: 117ms Request Body: {"wsRequestHeaderV2":{"requestTs":"2022-03-14T10:44:57.431331936Z","requestMessageId":"iMTzg1LeKd6RBdITDW0ot_bG","applicationId":"VRL"},"requestData":{"distanceUnit":"km","distance":"10000","range":{"count":10,"start":0},"geocodes":{"latitude":44.8490238,"longitude":20.3967938}}}
Error: invalid character 'E' looking for beginning of value
Raw Response: Error

2)
VRL Request: 200 POST https://sandbox.api.visa.com/vrllocator/locator Authorization: [Basic Rlc5UEJVUUE3SVBDV1cxMkpTOUIyMTNwWEphRXRoc3lqakY0VEZVN1hLaThScE4zMDpDM2wwOTk5MzFxVWM2czNXZ2M=] Accept: [application/json] User-Agent: [fintech-server] Content-Type: [application/json] Duration: 1429ms Request Body: {"wsRequestHeaderV2":{"requestTs":"2022-03-14T10:44:44.635657108Z","requestMessageId":"m_h-oSmedTbbSmHxZp-YqemA","applicationId":"VRL"},"requestData":{"distanceUnit":"km","distance":"10000","range":{"count":10,"start":0},"geocodes":{"latitude":44.8490238,"longitude":20.3967938}}}
Raw Response: {"responseData":null,"wsStatus":{"statusCode":"CDIS203","statusDesc":"Visa Locator Svc-Failure (Empty Response Received from GMR)"},"wsResponseHeaderV2":{"requestMessageId":"m_h-oSmedTbbSmHxZp-YqemA","responseMessageId":"65VRL1480820220314104445778","responseTs":1647254685990,"totalNumberOfRecords":null}}

3)
VRL Request: 500 POST https://sandbox.api.visa.com/vrllocator/locator Authorization: [Basic Rlc5UEJVUUE3SVBDV1cxMkpTOUIyMTNwWEphRXRoc3lqakY0VEZVN1hLaThScE4zMDpDM2wwOTk5MzFxVWM2czNXZ2M=] Accept: [application/json] User-Agent: [fintech-server] Content-Type: [application/json] Duration: 289ms Request Body: {"wsRequestHeaderV2":{"requestTs":"2022-03-14T10:44:28.748646921Z","requestMessageId":"zeuvUDNNSzdcOQMR59nGKbWJ","applicationId":"VRL"},"requestData":{"distanceUnit":"km","distance":"10000","range":{"count":10,"start":0},"geocodes":{"latitude":44.8490166,"longitude":20.3967926}}}
Error: VRL Error - status: 0, severity: , code: , message: ()
Raw Response: {"timestamp":"2022-03-14T10:44:28.971+00:00","status":500,"error":"Internal Server Error","message":"unable to create new native thread","path":"/CDISI_VRL_LOCATOR/locator"}

 

Thanks in advanced

6 REPLIES 6
jenn_kh
Community Moderator

Re: Api method https://sandbox.api.visa.com/vrllocator/locator

Thank you for reaching out, @PYMA! An agent is looking for a solution for you and will get back to you shortly! If any community members know of a solution, please feel free to respond here. - Jenn

API_Managers
Visa Developer Support Specialist

Re: Api method https://sandbox.api.visa.com/vrllocator/locator

Hi @PYMA,

 

Please provide the following information and x-correlation-id. I'll need this for further investigation of the issue.

 

1. Endpoint
2. Request Header
3. Request Body
4. Response Header (include the x-correlation-id)
5. Response Body

Using SoapUI, you can find the x-correlation-id in the Raw Tab of the response header.




Thanks,

Tee



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API_Managers
Visa Developer Support Specialist

Re: Api method https://sandbox.api.visa.com/vrllocator/locator

Hi @PYMA,

 

Are you still experiencing an issue? If so, please answer the questions I asked you in my previous forum post to you for further investigation. 




Thanks,

Tee



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

PYMA
Regular Visitor

Re: Api method https://sandbox.api.visa.com/vrllocator/locator

Hi
Sorry for the delay. We will have the info in next couple of days.

Thx

 

PYMA
Regular Visitor

Re: Api method https://sandbox.api.visa.com/vrllocator/locator

Hi,

 

We don't have this issue anymore.

 

Thanks for answering.

 

We can close this issue now.

 

 

EdithManning
Regular Visitor

Re: Api method https://sandbox.api.visa.com/vrllocator/locator

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