Re: Billing address is limited to a few countries - Card registration

WaweruC
Regular Visitor

Billing address is limited to a few countries - Card registration

Hello,

 

I am trying to register my Visa debit card for Sandbox testing but it has limited options for billing countries. How can I allow my country to appear on the least or at least allow me to register billing address say in Kenya.

 

Thank you in advance.

 

Best regards,

 

Charles

5 REPLIES 5
SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Billing address is limited to a few countries - Card registration

Hi @WaweruC,

Sandbox testing does not require an actual Visa debit card. Usually, sample test data is provide for you to use. Can you please let us know which API you are trying to test in sandbox? I'll check to see what sample test data is available. Thanks.


Best,
Stacey

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WaweruC
Regular Visitor

Re: Billing address is limited to a few countries - Card registration

Hi Stacey,

 

I am testing VisaCheckout API and it is asking for Visa Card and billing address information. The options listed there are limited to a few countries and it won't accept my card.I was looking for an option for my country, Kenya.

 

VisacheckoutCardReg.jpeg

SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Billing address is limited to a few countries - Card registration

Hi @WaweruC,

We are working to get answers to your questions and we'll share an update as soon as we have one. Thank you for your patience.


Best,
Stacey

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shamilagul
Helper

Re: Billing address is limited to a few countries - Card registration

I'm having the same problem with my account. Please help in this regard. 

SLi
Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Billing address is limited to a few countries - Card registration

Hi @shamilagul@WaweruC,

My apologies for the delay in responding to your questions. I learned today that to troubleshoot Visa Check issues in the sandbox environment, you will need to work with a Visa Checkout Partner and you can find the list of VCO Partners in the link below.

 

Partners to integrate with Visa Checkout: https://globalcheckout.visa.com/visacheckoutPartners 

  

Please let me know if you have any further questions. 


Best,
Stacey

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