Callback to receive Real time transition notification still in Pending State

[paul1]

Hi,

For a POC that I am conducting for a Middle-East startup, I want to try out the Notification Delivery Callback API so I configured my endpoint from the Dashboard but for the last 24 hours, its status is still pending.

I could find other posts related to the same issue and for some of them it took more than two weeks...

Can I have an update on this?

Paul

[SLi]

Hi @paul1,

Can you please send an email to developer@visa.com to let us know the project name that you have submitted the callback request for? Thanks.

[paul1]

Hi,

It is still in Pending State. I did send an email to developer@visa.com twice but did not receive any answer. Can I have an update?

Thank you.

[SLi]

Hi @paul1,

Our apologies for the delay in responding. We received both of your emails in our developer support mailbox and we reached out to our internal team that handles reviewing callback requests. I’m sorry that the team has not provided you with an update yet. I have sent another chase to them today and I hope you will get an update soon.

I also responded to your email and provided you some additional information on using Visa Direct. Please review and let me know if you have any questions.

[SLi]

Hi @paul1,

A team member reviewed your callback request and sent you an update via email. Please reply back to the reviewer if you have any additional questions. Thanks.