Treenode not found

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Treenode not found

HI

 

Recently I tried to run a VISA Direct Recipient in VTS, but when I try to open it, there an error message:

 

TreeNode not found for business template id=2097042012

 

If a press on OK the ID change several times, until the script finally opens, but when I run a test cases nothing happens.

 

I really appreciate the support.

 

thanks 

 

 

4 REPLIES 4
jenn_kh
Community Moderator

Re: Treenode not found

Thank you for reaching out, @mauricio_flores! An agent is looking for a solution for you and will get back to you shortly. Until then, if any community members know of a solution, please feel free to respond in this thread. - Jenn

API_Products
Visa Developer Support Specialist

Re: Treenode not found

Hi @mauricio_flores

 

To further investigate, please provide the following information:

 

1. Endpoint
2. Request Header
3. Request Body
4. Response Header (include the x-correlation-id)
5. Response Body

 

Using SoapUI, you can find the x-correlation-id in the Raw Tab of the response header.

 




Thanks,

Diana H.



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API_Products
Visa Developer Support Specialist

Re: Treenode not found

Hi @mauricio_flores,

 

Do you still need me to further investigate the issue? If so, please submit your answers to my questions in my previous post to you. 




Thanks,

Diana H.



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API_Products
Visa Developer Support Specialist

Re: Treenode not found

Hi @mauricio_flores,

 

I'll close this query out on my end since I haven't heard from you. Please do not hesitate to reach out to us if you need assistance. 




Thanks,

Diana H.



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.