Unable to access API documentation from my Projects

SOLVED
Russel
Helper

Unable to access API documentation from my Projects

Hello,

Since this morning, I have noticed I am unable to access APIs documentation from my project, but I am connected. 

Please assist.

See the capture below:

 
 

CaptureVisaError01.PNG

 

Regards.

Russel.

Full stack web Developer
6 REPLIES 6
SLi
Visa Dev Moderator
Visa Dev Moderator

Re: Unable to access API documentation from my Projects

Hi @Russel,

 

Can you please clear your browser cache and cookies and retry? If the error persists, please let me know which API doc you are trying to access. Thanks.


Best,
Stacey

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Russel
Helper

Re: Unable to access API documentation from my Projects

Hello,

I have tried to clean the cache, change the navigator, switch the Internet connexion, the issue still remain.

From my project, I am unable to access the Documentation for APIs below:

1. Payment Account Validation, 

 2. Query API,

3. Report API,

4. Foreign Exchange Rate,

5. Funds Transfer API,

6. Card Services API,

7. Visa Alias Directory API.

 

I can only access Documentation for:

1. Payment Account Attributes Inquiry.

 

I don't understand why, because some days ago I was able to access them.

Note: I can still call these APIs from Postman, Just not unable to access Documentation.

 

Waiting for your assistance.

 

Regards.

Russel.

Full stack web Developer
SLi
Visa Dev Moderator
Visa Dev Moderator

Re: Unable to access API documentation from my Projects

Hi @Russel,

 

I'm sorry to hear that you are still unable to access the API docs from your project. Can you please send us the name of your project via email to developer@visa.com? Also, can we have your permission to be added to your project so we can troubleshoot this issue? Thanks.


Best,
Stacey

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.
Russel
Helper

Re: Unable to access API documentation from my Projects

I have sent the mail to you with details. You can add yourself to my project for troubleshooting.

 

Waiting updates from you.

 

Regards

Russel

Full stack web Developer
SLi
Visa Dev Moderator
Visa Dev Moderator

Re: Unable to access API documentation from my Projects

Hi @Russel,

 

We have received your email and we are able to reproduce the issue on our end. From the Project Summary page, when you click on the API Reference links, the URL is incorrectly formed. Since the links are wrong, you will be directed to a popup indicating the error. Our tech team is aware of this and working on a fix.  In the mean time, please navigate to the API reference links from developer.visa.com.

 

Visa Direct: https://developer.visa.com/capabilities/visa_direct/reference

DPS Card and Account Services: https://developer.visa.com/capabilities/dps-card-and-account-services/reference

Foreign Exchange Rates: https://developer.visa.com/capabilities/foreign_exchange/reference

 

 


Best,
Stacey

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.
Russel
Helper

Re: Unable to access API documentation from my Projects

Thank you for this alternative solution, which help me now to access Documentation while the broken links are being updated.

 

Best regards.

Russel

Full stack web Developer