VCES API Different Result

[socialroot2018]

Can you please help me understand why I am getting a different response?

My result https://prnt.sc/qlp5ox

vs

API documentation example here https://developer.visa.com/capabilities/vces/reference

How can I get a result like the documentation?

Thank you,

Scott

[DianaVisaPM]

Hey @socialroot2018,

That's a good question and I'm happy to help you. I've created case INC8946689 for our engineering team to investigate the issue. Once I hear back from them I'll get back to you soon.

[socialroot2018]

Thank you Diana! - Looking forward to hearing back from you soon.

[socialroot2018]

Hi Diana, Did your engineering team finish the investigation and get back to you? The API response looks odd and actually doesn't contain useful information not like the documentation.

[socialroot2018]

@DianaTran-Yee, any update? I am still not getting enough information from Eligibility API.

[DianaVisaPM]

Hey @socialroot2018,

Thanks for following up on this. I'm still working on getting you an update soon. You case has been assigned to our engineering team and their investigating the issue. 

[socialroot2018]

Hey @DianaTran-Yee, Any update Diana?

[DianaVisaPM]

Hey @socialroot2018,

We're still working on resolving your issue and we'll let you know soon once we find out.

[socialroot2018]

Diane -  this is the project lead on this inquiry.  We are really being pushed to get this resolved by the end of this week for an executive presentation.  We have a proof of concept that is dependent  on showing this capability.  Can you provide a realistic status for us to expect an answer?  If there is not an eta, is there any other resource(s) that you could recommend to get us an answer?  Thanks for your assistance.

[socialroot2018]

Hi @DianaTran-Yee,

Is there an update for this? We're really willing to move forward with this project but we can't because of this issue.

Thank you,