VCES API Different Result

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VCES API Different Result

Can you please help me understand why I am getting a different response?

 

My result https://prnt.sc/qlp5ox

vs

API documentation example here https://developer.visa.com/capabilities/vces/reference

 

How can I get a result like the documentation?

 

Thank you,

Scott

12 REPLIES 12
API_Managers
Visa Developer Support Specialist

Re: VCES API Different Result

Hey @socialroot2018,

 

That's a good question and I'm happy to help you. I've created case INC8946689 for our engineering team to investigate the issue. Once I hear back from them I'll get back to you soon.

 




Thanks,

Diana



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Re: VCES API Different Result

Thank you Diana! - Looking forward to hearing back from you soon.

Re: VCES API Different Result

Hi Diana, Did your engineering team finish the investigation and get back to you? The API response looks odd and actually doesn't contain useful information not like the documentation.

Re: VCES API Different Result

@DianaTran-Yee, any update? I am still not getting enough information from Eligibility API.
API_Managers
Visa Developer Support Specialist

Re: VCES API Different Result

Hey @socialroot2018,

 

Thanks for following up on this. I'm still working on getting you an update soon. You case has been assigned to our engineering team and their investigating the issue. 

 

 




Thanks,

Diana



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Re: VCES API Different Result

Hey @DianaTran-Yee, Any update Diana?
API_Managers
Visa Developer Support Specialist

Re: VCES API Different Result

Hey @socialroot2018,

 

We're still working on resolving your issue and we'll let you know soon once we find out.

 




Thanks,

Diana



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Re: VCES API Different Result

Diane -  this is the project lead on this inquiry.  We are really being pushed to get this resolved by the end of this week for an executive presentation.  We have a proof of concept that is dependent  on showing this capability.  Can you provide a realistic status for us to expect an answer?  If there is not an eta, is there any other resource(s) that you could recommend to get us an answer?  Thanks for your assistance.

Re: VCES API Different Result

Hi @DianaTran-Yee,

Is there an update for this? We're really willing to move forward with this project but we can't because of this issue.

Thank you,