Re: [API VISA ALias Direcoty] error Token Validation 9210

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Abdeladim
Regular Visitor

[API VISA Alias Directory] error Token Validation 9210

Hello Team,

 

we are making tests with Visa Alias Directory service API

Actually All apis call (GET & POST) based on two-way ssl authentication works correctly on local dev environment but once we deploy on remote server we got the error below on all APIs called with POST method like ResolveAlias API

NB : for APIs with GET method like GetAlias it works correctly on server issue is only with POST method

 

The error we got is:

response :{"responseStatus":{"status":401,"code":"9210","severity":"ERROR","message":"Token validation failed","info":""}}

 

we have checked the timestamp on server it worrectly aligned we also try one solution which ask to make tthe timestamp of server -2 minutes but still the same error

 

Here is the X-Correlation-Id of the failed request :FDTLakVmjU_SC

 

could you also please share with us nominal case that we can use for ResolveAlias API

 

Appreciate your assistance.

 

Best Regards,

3 REPLIES 3
SyedSa
Community Moderator

Re: [API VISA ALias Direcoty] error Token Validation 9210

Hi @Abdeladim, Thank you for reaching out. An agent will get back to you as soon as possible. Until then, if any community member has information that may be helpful, please reply to this thread.

Abdeladim
Regular Visitor

Re: [API VISA ALias Direcoty] error Token Validation 9210

Problem solved issue was with the server timstamp

now calls are made succefully after fix the time onserver

jenn_kh
Community Moderator

Re: [API VISA ALias Direcoty] error Token Validation 9210

Thank you for updating us with your solution!