Multicurrency Conversion Error on THB conversion

[NitipatSut]

Hi Everyone,

I'm working on currency conversion API, I want to convert THB (Thai baht) to any currencies.

Everything works fine on every currency except THB.

I got these error when I'm trying to convert THB.

Thanks

[I_Doroteo3]

Hi @NitipatSut,

Please provide the following information:

1. Endpoint
2. Request Header
3. Request Body
4. Response Header (include the x-correlation-id)
5. Response Body

Using SoapUI, you can find the x-correlation-id in the Raw Tab of the response header.

I'll send this information to the product team to look into your error.

To learn more about common Visa Developer error codes and how to resolve them, please navigate to our Visa Developer Error Codes page here - https://developer.visa.com/pages/visa-developer-error-codes

If you don't find an error code listed here, please refer to the API-specific error codes in its respective documentation pages.

Thanks,

Illana

[NitipatSut]

Hi @I_Doroteo3 ,

Thank you for your supported.

Here is addition information.

Endpoint : POST

https://sandbox.api.visa.com/forexrates/v2/foreignexchangerates

Request Headers

Authorization	BasicUko5RFFQRkJCRVFTVDBTTzQ4TjkyMVdFUU9XczVaWjFxQjhwNW5EajZfWDdZb3pzRTpJUUZmNjVyWDB3WEY5
Content-Type	application/json; charset=utf-8
User-Agent	PostmanRuntime/7.29.2
X-Forwarded-User-Agent	PostmanRuntime/7.29.2
Accept	*/*
Cache-Control	no-cache
Postman-Token	f041e29a-a23c-4e8a-8bcc-46c996c69388
Host	sandbox.api.visa.com
Accept-Encoding	gzip, deflate, br
Connection	keep-alive
Content-Length	131

Request Body

{ "rateProductCode": "A", "destinationCurrencyCode":840, "destinationAmount": 100, "sourceCurrencyCode": 764 }

Response Headers

Server	nginx
Date	Thu, 01 Dec 2022 03:06:54 GMT
Content-Type	application/json;charset=UTF-8
Content-Length	104
Connection	keep-alive
X-SERVED-BY	-7d57d7d59
X-CORRELATION-ID	1669864014_008_1049614121_-7d57d7d59_VDP_WS
X-ERROR-ORIGIN	9900
X-APP-STATUS	400
Content-Language	en-US
Cache-Control	no-cache, no-store, must-revalidate
X-Frame-Options	SAMEORIGIN
X-XSS-Protection	0
X-Content-Type-Options	nosniff
Strict-Transport-Security	max-age=31536000;includeSubdomains
Pragma	no-cache
Expires	-1
Content-Security-Policy-Report-Only	default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;
X-Content-Security-Policy-Report-Only	default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;
X-WebKit-CSP-Report-Only	default-src 'self' https://*.v.me https://*.visa.com;script-src 'self' 'unsafe-inline' 'unsafe-eval' https://*.visa.com https://*.v.me;img-src 'self' https://*.v.me https://*.visa.com https://*.unica.com https://ad.doubleclick.net;style-src 'self' 'unsafe-inline' https://*.visa.com;object-src https://*.v.me https://*.visa.com data:;report-uri /logging/logCSPReport;

Response Body

{"errorResponse":{"status":400,"reason":"3005","message":"Multicurrency Conversion Error","details":[]}}

Thanks

[I_Doroteo3]

Hi @NitipatSut,

Please try using 834 for the Thai Baht currency code.

764 is the country code for Thailand.

You can find these codes here: https://developer.visa.com/request_response_codes#currency_codes

Thanks,

Illana

[NitipatSut]

Hi @I_Doroteo3

According to your provided reference 764 is currency code for THB

834 is for Tanzania

Please check

Thanks,

[I_Doroteo3]

Hi @NitipatSut,

Apologies, you are correct. I also tried running this API call in Postman and received the same error when using the Thai currency code.

Using the information above that you submitted, I sent in a ticket to the technical team to take a look. I'll reach back out when I receive a response.

Thanks,

Illana

[I_Doroteo3]

Hi @NitipatSut, 

I received a response from the technical team- the Thai Baht currency is not supported in sandbox; you must promote your project to production in order to user the complete list of currencies.

Thanks, 

Illana

[NitipatSut]

Why my reply dissappear.