Urgent: API Error (1001) Encountered During Fund Transfer

[NuranBank]

Dear Visa Support Team,

• API Endpoint: https://api.visa.com/visadirect/fundstransfer/v1/pushfundstransactions
• HTTP Status Code: 400 (Bad Request)
• Visa Error Code: 1001 (API Internal Error)
• Error Message: "API Internal Error: 1001. Please contact your Visa Representative."

Additional Information:

• The complete error response is attached to this email (including encrypted data for reference).

Actions Taken:

• I have reviewed the Visa Direct API documentation for the push fund transfer endpoint to confirm I am sending the request in the correct format with all required parameters.

Request for Assistance:

While the error message suggests contacting our Visa representative, I would appreciate any additional insights you can provide regarding this specific error code (1001). This information might help us identify and resolve the issue more efficiently.

If there are any further details required to troubleshoot this issue, please do not hesitate to ask.

Thank you for your prompt attention to this matter.

Sincerely,

[jenn_kh]

Hi @NuranBank, Thank you for reaching out. An agent is looking into this and will get back to you soon. Until then, if any community members know of a solution, feel free to reply to this thread.

[DianaVisaPM]

Hey @NuranBank,

 It appears you are working in the Production environment, hence, please submit your query to developer@visa.com via email for faster resolution.