No update on Going Live request

Parthak
New Contributor

No update on Going Live request

Hello Team,

 

I have submitted Going Live request on 18th July 2024 and there was no reply, after raising a support query on 8th August I received an email on 14th August to resubmit the request and usage and I submitted the same on 15th August, and again no revert from the team. I opened a new support request on 20th and 25th August but still have not received any response from the going live team. 

This is quite frustrating, it had been over 6 weeks and there is not clarity at all.

Kindly look into this and provide a solution at the earliest.

Project name: Optimise 

1 REPLY 1
SyedSa
Community Moderator

Re: No update on Going Live request

Hi @Parthak, Thank you for reaching out. An agent will get back to you as soon as possible. In the meantime, if any community member knows a solution, please reply to this thread.