Waiting on an answer on the application

SOLVED
ffzenly
Occasional Visitor

Waiting on an answer on the application

Dear Visa,

We have been trying to move forward on the process to get our app to go live for the past month without any answer to our emails.

Is there any other communication channel we should use?

 

Best

 

3 REPLIES 3
vkamboj
Community Moderator

Re: Waiting on an answer on the application

Hello @ffzenly

 

I am sorry for the delay. Can you provide me the project name for which you have submitted the going live request? 

 

Once you provide me the details, I will send it to product team for review. 

 

Thank you, 

Vaibhav

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ffzenly
Occasional Visitor

Re: Waiting on an answer on the application

hello, thanks for your reply

our project is Zenly

vkamboj
Community Moderator

Re: Waiting on an answer on the application

Hello @ffzenly

 

I have forwarded your request to product team for review. Someone from product team will contact you directly once they have an update for you. 

 

Thank you, 

Vaibhav

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