Hi There,
Could you please advise how could I get a copy of the VCR and VMPI documentation.
Many Thanks
Anna
Hi,
Thank you for your inquiry. Before we can move forward, could you please let us know if you have a relationship with Visa or not and are you an acquirer, issuer, or processor?
Thank you,
Vaibhav
Hello,
We currently do not have a direct relationship with Visa. And we are not an Acquirer, Issuer, or Processor. We are a 3rd party partner who provides fraud prevention and dispute management platforms to Acquirers, Issuers, Processors, and Merchants. Because of this, we are looking to include in the tool set we offer both VMPI as well as the new Dispute Management APIs associated with VCR. Please let us know if you have any additional questions.
Thnaks,
Anna
Hi @AnnaBurszta,
At this time, i cannot confirm you are eligible to use this API. VMPI API will be launched shortly in coming weeks or so. Till then, please review the attached documents where you can find information on VMPI API.
Thank you,
Vaibhav
Hello,
Thanks for you response.
Please understand that some of the largest e-commerce merchant’s in the US and Europe use us for fraud prevention and dispute management services. Today we process more than 2M chargeback representments which ultimately end up flowing through the Visa Network. Can you provide a product contact for VMPI we could discuss this with as we believe bringing these merchant’s on to VMPI is critical to its success.
Thanks,
Anna
Hi @AnnaBurszta,
Before we can provide you some information, can you please provide us some details on the questions listed below:
Once you provide me the information on the questions listed above, I will then forward your request to the product team for review and they will get in touch with you.
Thank you,
Vaibhav
Hi,
Please see the reqeusted info below:
Please let me know of the next steps and how else could I assist in having the API specks shared.
Thanks,
Anna
Hi @AnnaBurszta,
Thank you for providing the information. Please review the documentation I have attached in our previous conversation to review the functionality of VMPI API. VMPI API will launch soon on Visa Developer Portal soon and then you can start your testing in Sandbox environment.
Thank you,
Vaibhav
Hi Vaibhav,
Just following up on our conversation re VMPI API file spec accessibility.
Could you please confimr that you have enought information to provide me with the VMPI API file spec once it become available?
Otherwiese could you please provide me with an email address of the team/ person that I could raise my request with directly?
Regards,
Anna
Hi @AnnaBurszta,
I cannot confirm on what all information will be provided in the VMPI API documentation. However, VMPI API documentation will have detailed information as we have for all other APIs. When the API is launched and if you have any further additional questions, please contact us at Developer@visa.com.
Thank you,
Vaibhav