Re: Provision token issue

nk-checkout
Regular Visitor

Provision token issue

I'm having so many issues with this.

I am following the guide to the letter, I have all the correct keys and when I try to provision a token in sandbox
https://sandbox.api.visa.com/vts/provisionedTokens?apikey={validKey}


I get: 
"message":"Token validation failed: XToken: unable to lookup shared-secret from merchantApiKey ,"location":"x-pay-token"

Is this a bug in the system? 
The XPayToken is generated correctly and the key is active and valid for that environment. It should just work

7 REPLIES 7
API_Managers
Visa Developer Support Specialist

Re: Provision token issue

Hey @nk-checkout,

 

I'll take a look and get back to you soon!

 




Thanks,

Tee



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denniskemp
Newbie

Re: Provision token issue

So, have the problem been resolved yet?

https://www.customessayswriter.co.uk/

API_Managers
Visa Developer Support Specialist

Re: Provision token issue

Hey @denniskemp,

 

We are currently working to resolve the issue and someone will get back to you all soon.

 




Thanks,

Tee



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API_Managers
Visa Developer Support Specialist

Re: Provision token issue

Hey @nk-checkout,

 

To further investigate, can you please provide any related Correlation IDs, the email associated with this project and the error message?

 

Please provide the following information:

1. End Point
2. Request Header
3. Request Body
4. Response Header (include the x-correlation-id)
5. Response Body

Using SoapUI, you can find the x-correlation-id in the Raw Tab of the response header.

 




Thanks,

Tee



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API_Managers
Visa Developer Support Specialist

Re: Provision token issue

Hey @nk-checkout,

 

I'd like to follow up to see if you're still experiencing an issue? If so, please let us know and I'd be happy to help!

 




Thanks,

Tee



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shrtando
Visa Employee

Re: Provision token issue

Is the issue resolved?

krish12
Newbie

Re: Provision token issue

How well they are serving their customers and in order to know customer satisfaction level they have introduced their official Safeway guest satisfaction survey