REST API - Decline - Invalid account number

[arthur_adyan]

Hello,

I've created payment token with Secure Acceptance Hosted Checkout and want to use that token for making payments via REST API.

When I'm calling in REST API I'm getting "Decline - Invalid account number" Error message.

I've created token in test environment "https://testsecureacceptance.cybersource.com/pay" and tried to use token in test REST API "https://apitest.cybersource.com/pts/v2/payments". Below is REST API Request and response.

Please help to clarify.

Thanks,

Arthur

Request:

{
"clientReferenceInformation": {
"code": "TC50171_3"
},
"paymentInformation": {
"tokenizedCard": {
"number": "6572840497286628104004",
"expirationMonth": "06",
"expirationYear": "2027",
"type": "001",
"transactionType": "1"
}
},
"orderInformation": {
"amountDetails": {
"totalAmount": "102.21",
"currency": "USD"
},
"billTo": {
"firstName": "John",
"lastName": "Doe",
"address1": "1 Market St",
"locality": "san francisco",
"administrativeArea": "CA",
"postalCode": "94105",
"country": "US",
"email": "test@cybs.com",
"phoneNumber": "4158880000"
}
}
}

Response:

{
"clientReferenceInformation": {
"code": "TC50171_3"
},
"errorInformation": {
"reason": "INVALID_ACCOUNT",
"message": "Decline - Invalid account number"
},
"id": "6576079983886572003954",
"status": "DECLINED"
}

[jenn_kh]

Thank you for reaching out, @arthur_adyan! One of our agents will get back to you with more information as soon as possible.  -Jenn

[API_Products · Accepted solution]

Hi @arthur_adyan,

Please reach out to the CyberSource team directly for further assistance.

CyberSource Support
800-709-7779

[dlsdev]

What was the solution? I am having the same issue but using an Apple Pay payment token.

[I_Doroteo3]

Hi @dlsdev, 

Because this is a Cybersource product please reach out directly to Cybersource via the phone number listed in Diana's reply or through their support page.

Thanks, 

Illana