Re: We encountered an unexpected error. Trying to add a new api to my project

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chriskrogh
Regular Visitor

We encountered an unexpected error. Trying to add a new api to my project

Screen Shot 2021-04-25 at 12.50.32 PM.png

I'm try to add the Payment Account Attributes Inquiry API and the Payment Account Validation API to my project, but I keep getting the error above. Does anyone have any suggestions?

5 REPLIES 5
vkamboj
Community Moderator

Re: We encountered an unexpected error. Trying to add a new api to my project

Hello @chriskrogh , 

 

Can you please clear your chrome browser cookies & cache and try again. If the error persists, please send the response request of the error received and the Correlation ID.

Below are the steps to get the Correlation ID using a Google Chrome browser.
1>Open Chrome menu.
2>Click on More tools then Developer tools.
3>Check the box to Preserve Log for the Network Tab.
4>Click on the error and go to the Headers.
5>You can find the Correlation ID in the network log.

 

Also, can you provide me your project name so I can investigate further. 

 

Thank you,

Vaibhav

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chriskrogh
Regular Visitor

Re: We encountered an unexpected error. Trying to add a new api to my project

Name of project: Dot

Correlation Id: 1619456604_727_82_l73p012_VDP_ARM

Response payload: {"errors":{"base":["failed_registration"]}}

vkamboj
Community Moderator

Re: We encountered an unexpected error. Trying to add a new api to my project

hi @chriskrogh , 

 

Can you try to add one API at a time and let me know your finding? 

 

Thank you, 

Vaibhav

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chriskrogh
Regular Visitor

Re: We encountered an unexpected error. Trying to add a new api to my project

I'm getting the same behavior and response

Correlation ID: 1619458829_574_96_l73p012_VDP_ARM

vkamboj
Community Moderator

Re: We encountered an unexpected error. Trying to add a new api to my project

Hello @chriskrogh , 

 

Would it be possible to remove the Issuer Receive AFT API if you will not be using it and try again? 
 
Let me know if you run into any issues. 
 
Thank you, 
Vaibhav
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