Hi, I just purchased a plugin from woocommerce for cybersource payment gateway and getting the following error while testing the checkout process
Response
code: 400
message: [400] Error connecting to the API (https://apitest.cybersource.com/pts/v2/payments/)
headers: Array
(
[0] => HTTP/1.1 400 Bad Request
[Content-Type] => application/json
[Content-Length] => 170
[X-Cnection] => close
[x-response-time] => 435ms
[Strict-Transport-Security] => max-age=31536000
[v-c-correlation-id] => 57d052a7-21fc-40b3-878c-1041a552e334
)
body: {"submitTimeUtc":"2020-07-16T18:21:38Z","status":"INVALID_REQUEST","reason":"INVALID_DATA","message":"Declined - One or more fields in the request contains invalid data"}
Hello @Saisuthan,
I am working on the technical issue you reported with our product team, i will keep you posted.
Thank you,
Vaibhav
Thank you vkamboj
Problem solved! that was a card error.
Hello @Saisuthan,
Thanks for the update.
Thank you,
Vaibhav
Hello @Saisuthan,
For future reference, you can also login to CyberSource Business Center to understand the details of the error.
Sandbox: https://ebctest.cybersource.com/ebc2/
Prod: https://ebc.cybersource.com/ebc2/
Thank you,
Vaibhav