Re: Error 500 on VROL RTSI connectivity

ucheuwakah

Thanks Diana.

Expecting your feedback.

ucheuwakah

Hi Diana,

This issue has taken way too long to resolve.

I made this post three weeks ago and I haven't heard from your Engineers.

Regards,

API_Products

Hey @ucheuwakah,

My apologies for the delay. We're still working to resolve the issue.

Thanks,

Diana

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ucheuwakah

Still waiting for the feedback

API_Products

Hey @ucheuwakah,

Sorry for the delay. We're still working on it. We'll get back soon.

Thanks,

Diana

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ucheuwakah

So how long is it going to take Diana?

Seems like we are waiting indefinitely here.

API_Products

Hey @ucheuwakah,

Please try Postman or SoapUI or your own code and share with us the request/response (in addition to the X-Correlation-ID in the response header) to us if it still fails.

You can use Postman , SOAP UI or VDP Playground tool to test the APIs. Please see user guides below for respective tools.

Postman – https://developer.visa.com/pages/working-with-visa-apis/two-way-ssl#testing_twoway_ssl_connectivity_...

SOAP UI – https://developer.visa.com/pages/working-with-visa-apis/two-way-ssl#testing_twoway_ssl_connectivity_...

VDP Playground – https://community.developer.visa.com/t5/Developer-Tools/How-to-test-and-troubleshoot-APIs-with-the-V...

Thanks,

Diana

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ucheuwakah

The links that you listed did not provide any help.

You said an engineer was working on it.

Has the engineer finished working on it?

API_Products

Hey @ucheuwakah,

Since it did not work, please share with us the request/response (in addition to the X-Correlation-ID in the response header) when it fails. Once you provide this information, the engineering team can further investigate.

Thanks,

Diana

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API_Products

Hey @ucheuwakah,

Can you please share with us the link to where you got the C# sample code that you are doing ROL RTSI testing on? Also, do you feel comfortable using your own code because the sample code that you received from our Visa Developer Center is outdated. We advise that you use VDC Playground, SoapUI or Postman to sandbox test your code. Or you can develop your own code. If the issue persists, please share with us the request/response (in addition to the X-Correlation-ID in the response header) when it fails.