Error 500 on VROL RTSI connectivity

Highlighted
Helper

Error 500 on VROL RTSI connectivity

Hi, 

I get the error below while trying to submit a transaction inquiry request.

 

Headers = {X-Backside-Transport: FAIL FAIL,FAIL FAIL
Connection: Keep-Alive
Transfer-Encoding: chunked

 

I have used the c# example from 

Sample Code for Two-Way (Mutual) SSL tutorial.

 

using System.Net;
using System.Security.Cryptography.X509Certificates;
HttpWebRequest request = WebRequest.Create (requestURL) as HttpWebRequest;
// Add headers
string authString = userId + ":" + password;
var authStringBytes = System.Text.Encoding.UTF8.GetBytes (authString);
string authHeaderString = Convert.ToBase64String (authStringBytes);
request.Headers ["Authorization"] = "Basic " + authHeaderString;
// Add certificate
var certificate = new X509Certificate2(p12certificatePath, p12certificatePassword);
request.ClientCertificates.Add(certificate);

 

21 REPLIES 21
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Visa Dev Moderator

Re: Error 500 on VROL RTSI connectivity

Hey @ucheuwakah,

 

I'm happy to help.  I've logged case INC9169512 for the engineering team to investigate. We're currently working to resolve your issue and someone will get back to you soon. Let us know if you have other questions.

 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

Highlighted
Helper

Re: Error 500 on VROL RTSI connectivity

Thank you Diana.

Looking forward to the feedback from the engineering team.

Highlighted
Helper

Re: Error 500 on VROL RTSI connectivity

Hi Diana,

 

I am still looking forward to getting the feedback.

 

Regards,

Highlighted
Visa Dev Moderator

Re: Error 500 on VROL RTSI connectivity

Hey @ucheuwakah,

 

Can you please try again and let us know if the issue persists? 

 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

Highlighted
Helper

Re: Error 500 on VROL RTSI connectivity

Hi Diane,

 

I still get the same response.

 

Headers = {X-Backside-Transport: FAIL FAIL,FAIL FAIL
Connection: Keep-Alive
Transfer-Encoding: chunked
X-Global-Transaction-ID: **************************
Date: Fri, 13 Mar 2020 06:19:41 GMT
}

Highlighted
Visa Dev Moderator

Re: Error 500 on VROL RTSI connectivity

Hey @ucheuwakah,

 

Thanks for sharing your test results with us. Our engineering team is currently investigating the issue and I'll provide you with an update soon.

 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana

Highlighted
Helper

Re: Error 500 on VROL RTSI connectivity

Hi Diana,

 

I am still waiting for your response.

I need to resolve this urgently.

 

Regards,

Highlighted
Helper

Re: Error 500 on VROL RTSI connectivity

Still waiting for your response.

Highlighted
Visa Dev Moderator

Re: Error 500 on VROL RTSI connectivity

Hey @ucheuwakah,

We are still working on this. We'll let you know soon.

 



Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

Thanks,
Diana