Error 500 on VROL RTSI connectivity

ucheuwakah

Hi,

I get the error below while trying to submit a transaction inquiry request.

Headers = {X-Backside-Transport: FAIL FAIL,FAIL FAIL
Connection: Keep-Alive
Transfer-Encoding: chunked

I have used the c# example from

Sample Code for Two-Way (Mutual) SSL tutorial.

using System.Net;
using System.Security.Cryptography.X509Certificates;
HttpWebRequest request = WebRequest.Create (requestURL) as HttpWebRequest;
// Add headers
string authString = userId + ":" + password;
var authStringBytes = System.Text.Encoding.UTF8.GetBytes (authString);
string authHeaderString = Convert.ToBase64String (authStringBytes);
request.Headers ["Authorization"] = "Basic " + authHeaderString;
// Add certificate
var certificate = new X509Certificate2(p12certificatePath, p12certificatePassword);
request.ClientCertificates.Add(certificate);

API_Products

Hey @ucheuwakah,

I'm happy to help. I've logged case INC9169512 for the engineering team to investigate. We're currently working to resolve your issue and someone will get back to you soon. Let us know if you have other questions.

Thanks,

Diana H.

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

ucheuwakah

Thank you Diana.

Looking forward to the feedback from the engineering team.

ucheuwakah

Hi Diana,

I am still looking forward to getting the feedback.

Regards,

API_Products

Hey @ucheuwakah,

Can you please try again and let us know if the issue persists?

Thanks,

Diana H.

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

ucheuwakah

Hi Diane,

I still get the same response.

Headers = {X-Backside-Transport: FAIL FAIL,FAIL FAIL
Connection: Keep-Alive
Transfer-Encoding: chunked
X-Global-Transaction-ID: **************************
Date: Fri, 13 Mar 2020 06:19:41 GMT
}

API_Products

Hey @ucheuwakah,

Thanks for sharing your test results with us. Our engineering team is currently investigating the issue and I'll provide you with an update soon.

Thanks,

Diana H.

Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.

ucheuwakah

Hi Diana,

I am still waiting for your response.

I need to resolve this urgently.

Regards,

ucheuwakah

Still waiting for your response.

API_Products

Hey @ucheuwakah,

We are still working on this. We'll let you know soon.