Error 500 on VROL RTSI connectivity

[ucheuwakah]

Thanks Diana.

Expecting your feedback.

[ucheuwakah]

Hi Diana, 

This issue has taken way too long to resolve.

I made this post three weeks ago and I haven't heard from your Engineers.

Regards,

[API_Products]

Hey @ucheuwakah,

My apologies for the delay. We're still working to resolve the issue.

[ucheuwakah]

Still waiting for the feedback

[API_Products]

Hey @ucheuwakah,

Sorry for the delay. We're still working on it. We'll get back soon.

[ucheuwakah]

So how long is it going to take Diana?

Seems like we are waiting indefinitely here.

[API_Products]

Hey @ucheuwakah,

Please try Postman or SoapUI or your own code and share with us the request/response (in addition to the X-Correlation-ID in the response header) to us if it still fails. 

You can use Postman , SOAP UI or VDP Playground tool to test the APIs. Please see user guides below for respective tools.
 
Postman – https://developer.visa.com/pages/working-with-visa-apis/two-way-ssl#testing_twoway_ssl_connectivity_... 
 
SOAP UI – https://developer.visa.com/pages/working-with-visa-apis/two-way-ssl#testing_twoway_ssl_connectivity_... 
 
VDP Playground – https://community.developer.visa.com/t5/Developer-Tools/How-to-test-and-troubleshoot-APIs-with-the-V... 

[ucheuwakah]

The links that you listed did not provide any help.

You said an engineer was working on it.

Has the engineer finished working on it?

[API_Products]

Hey @ucheuwakah,

Since it did not work, please share with us the request/response (in addition to the X-Correlation-ID in the response header) when it fails. Once you provide this information, the engineering team can further investigate.

[API_Products]

Hey @ucheuwakah,

Can you please share with us the link to where you got the C# sample code that you are doing ROL RTSI testing on? Also, do you feel comfortable using your own code because the sample code that you received from our Visa Developer Center is outdated. We advise that you use VDC Playground, SoapUI or Postman to sandbox test your code. Or you can develop your own code. If the issue persists, please share with us the request/response (in addition to the X-Correlation-ID in the response header) when it fails.