Helloworld X-Pay-Token - Token Validation Failed

[zeren]

Hello, 

I received 'Token Validation Failed' error for helloworld endpoint. 

I'm using the apikey and shared secret from my project's credential section. 

Please let me know what I should do to solve the situation. 

{"responseStatus": {
"severity": "ERROR",
"code": "9201",
"message": "Token Validation Failed",
"status": 401,
"info": ""
}}

Status Code: 401
Server : nginx
Date : Wed, 27 Apr 2022 11:43:24 GMT
Content-Type : application/json
Content-Length : 112
Connection : keep-alive
X-SERVED-BY : -5d8797c758j2
X-CORRELATION-ID : 1651059804_521_1961595568_-5d8797c758j2_VDP_WS
x-vdp-normalized-url : /vdp/helloworld
X-APP-STATUS : 401
x-vdp-authn-api-visa-id : HELLOWORLD
X-ERROR-ORIGIN : 9100
X-Frame-Options : SAMEORIGIN
X-XSS-Protection : 0
X-Content-Type-Options : nosniff
Strict-Transport-Security : max-age=31536000;includeSubdomains
Cache-Control : no-cache, no-store, must-revalidate
Pragma : no-cache
Expires : -1

[jenn_kh]

Thank you for reaching out, @zeren! An agent is looking into this and will get back to you shortly. In the meantime, if any community member knows the solution, please reply to this thread! - Jenn

[API_Products]

Hi @zeren,

Which API product are you sandbox testing Hello World for? For a list of our API products, please see our API Browser page here: https://developer.visa.com/apibrowser  

[API_Products]

Hi @zeren,

Are you still experiencing an error? If so, please let me know which API product you're using. 

[zeren]

Hi Diana, 

Thanks for your reply. 

It seems that the helloworld isn't open to access from  VTS. 

Regards,

[API_Products]

Hi @zeren,

Visa Token Service (VTS) is a restricted API product. Have you been granted product access to this API? Since you're project is not in Production, you should contact either your Visa Account Executive, Gateway or Acquiring partner, and/or visit our detailed Product page at Visa Ready. Please submit your inquiry about VTS through Visa Ready using the “Contact Us” link.