Re: Trial Subscriptions Notifications


Trial Subscriptions Notifications

Probably a super easy question, but when offering 7 day trials, is it mandatory to send out two separate emails? One as soon as the customer subscribes to the free trial (initial confirmation email) and another right after letting them know the trial expiration is near?

Can't I put all the relevant info from the expiration of the trial in the initial confirmation email?


Mostly referring to this.


I got mixed messages when searching online and I can't seem to get a straight answer from anyone.

Community Moderator

Re: Trial Subscriptions Notifications

Hi, @populiwoman. Welcome to the community! An agent will get back to you with more information soon. If any community member knows the answer, please feel free to share it here. -Jenn

Visa Developer Support Specialist
Visa Developer Support Specialist

Re: Trial Subscriptions Notifications

Hi @populiwoman,


The Visa Developer Platform is for the developer community, banks, and merchants to build solutions with our APIs to market to their customers. Please navigate to the below link to browse our available APIs.


If you have any questions on the APIs, please let us know and we'll be happy to assist. 


Was your question answered? Don't forget to click on "Accept as Solution" to help other devs find the answer to the same question.