Cybersource print utils issue

[Vijaypc]

Hi Team,

As we are integrating new MDD fields with new cybsource_client.jar which is available in ATG11.0. We downloaded Devloper tools kit from cyber-source site, where we got CyberSourceIntegration folder which has latest code changes. When we integrate the same folder in our project, we are getting below error. Issue happens when we enable logdebug only. 

Caused by: java.lang.NoSuchMethodError: com.cybersource.stub.Item.getQuantity()Ljava/math/BigInteger;
at atg.integrations.cybersourcesoap.CyberSourcePrintUtils.appendItems(Unknown Source) [_CyberSourceIntegration_slib_sclasses.jar:]
at atg.integrations.cybersourcesoap.CyberSourcePrintUtils.printRequest(Unknown Source) [_CyberSourceIntegration_slib_sclasses.jar:]
at atg.integrations.cybersourcesoap.cc.processor.ProcSendRequest.runCreditCardProcess(Unknown Source) [_CyberSourceIntegration.CreditCard_slib_sclasses.jar:]

Can anybody help me on this !

[vkamboj · Accepted solution]

Hi @Vijaypc, 

I am working on your request and will get back to you soon. 

Thank you, 

Vaibhav 

[Vijaypc · Accepted solution]

Hi @Vaibhav/@vkamboj,

Thanks for replying. Please update me once you found the resolution. Waiting for response.

Thanks,

Vijay

[Vijaypc · Accepted solution]

Hi Team,

Any updates for this issue. please let me the solution. 

Thanks,

Vijay

[vkamboj · Accepted solution]

Hello @Vijaypc, 

Thank you for your patience. To further debug the issue, can you provide complete request fields and values?

Thank you, 

Vaibhav 

[ricardo_visa · Accepted solution]

Hey @Vijaypc - were you able to figure this out? Let us know how we can help.

[Vijaypc · Accepted solution]

Hi Team,

As u requested for complete request fields and values , please find the below request xml when we disable CybersourcePrintUtil class to print request. But when enable CyberSourcePrintUtil class we come across the above mentioned error. Still issue exists. Please help us in resolving the issue.

<?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Body><requestMessage xmlns="urn:schemas-cybersource-com:transaction-data-1.153"><merchantID>XYZ</merchantID><merchantReferenceCode>ABCD11018123</merchantReferenceCode><invoiceHeader><tenderType>private1</tenderType></invoiceHeader><billTo><firstName>vijay</firstName><lastName>test</lastName><street1>testtt</street1><city>test</city><state>test</state><country>AB</country><phoneNumber>1234567899</phoneNumber><email>xyz@abc.com</email><ipAddress></ipAddress><customerID>1233333</customerID></billTo><shipTo><firstName>vijay</firstName><lastName>test</lastName><street1>testtt</street1><city>test</city><state>test</state><country>AB</country><phoneNumber>1234567899</phoneNumber><email>xyz@abc.com</email></shipTo><item id="0"><unitPrice>9900.0</unitPrice><quantity>1</quantity><productCode>123456</productCode><productName>testtt</productName><productSKU>123445</productSKU><totalAmount>9900.0</totalAmount></item><purchaseTotals><currency>USD</currency><discountAmount>0.0</discountAmount><taxAmount>0.0</taxAmount><grandTotalAmount>9900.0</grandTotalAmount><freightAmount>165.0</freightAmount></purchaseTotals><card><accountNumber>5282097117</accountNumber></card><decisionManager><enabled>true</enabled></decisionManager><merchantDefinedData><field1>internet</field1><field2>1</field2><field3>home shipping</field3><field4>3</field4><field5>N</field5><field6>2019-02-27T04:33:06.840</field6><field7>c60eefb9e968ecd1b152680899626ef394db413c</field7><field9>58</field9><field10>TEST_TEST</field10><field11>79398083</field11><field12>CARD</field12><field13>N</field13><field16>0.00%</field16><field17>test</field17><field19>135</field19><field20>135</field20><mddField id="21">79398083</mddField></merchantDefinedData><afsService run="true"/><businessRules><ignoreAVSResult>false</ignoreAVSResult></businessRules><deviceFingerprintID>1234567</deviceFingerprintID></requestMessage></soapenv:Body></soapenv:Envelope>

please let me know if you need anything. Waiting for Response. 

Thanks,

Vijay

[vkamboj · Accepted solution]

Hi @Vijaypc, 

You would need to work with CyberSource support team to get help on SOAP integration.

You need to be signed merchant to get this support.

Please use the link below to contact CYBS Support team. 

https://www.cybersource.com/about/contact_us/

Thank you, 

Vaibhav 

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