Re: Validate API gave 500 internal server error
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For the last few days it working fine but your API response gave HTTP status code 500 internal server errors.
API Url:- https://sandbox.api.visa.com/visacardeligibilityservices/v1/cardeligibility/validate
Request
{
"permanentAccountNumber": "4000000000000011",
"vendorUniqueId": "xxxxxx",
"numberOfAdditionalRedemptions": 2,
"requestTimeStamp": "3/28/2022 10:56:01 AM",
"correlationId": "sddsdsd123456789012",
"extendedData": "asddd12"
}
Response
{
"statusCode": "300",
"statusDescription": "System Exception.",
"CorrelationId": null,
"responseTimeStamp": null
}
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Re: Validate API gave 500 internal server error
Thank you for reaching out, @genietalk! An agent is looking for a solution for you and will get back to you shortly. If any community members know of a solution, please feel free to respond here! - Jenn
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Re: Validate API gave 500 internal server error
Hi @genietalk,
For further investigation, please provide the x-correlation-id that can be found in the response header. Using SoapUI, you can find the x-correlation-id in the Raw Tab of the response header.
Thanks,
Diana
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Re: Validate API gave 500 internal server error
I used the rest API and no X-correlation-id in the header
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Re: Validate API gave 500 internal server error
Hi @genietalk,
I've logged incident INC13319477 for our engineering team to investigate the error. Please provide the vendorUniqueID so that our engineering team can continue their investigation of the error.
Thanks,
Diana
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Re: Validate API gave 500 internal server error
Hi Diana
Pawan here,
I already provide the unique vendor id on the email with the subject name "Validate API gave 500 internal server error 202284089 VISA:0236500000316" on 5th Appril 2022.
Regards
Pawan Mundra
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Re: Validate API gave 500 internal server error
Hi @genietalk,
I reached out to our engineering team today and I've asked them to investigate the error and to fix the error as soon as possible.
Thanks,
Diana
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Hi @genietalk,
The issue is fixed. Please test again and share your result with us. Once you confirm the issue is fixed, I'll close the incident as resolved.
Thanks,
Diana
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