Hi,
I send the Visa direct program implementation questionnaire to VisaDirectSupport@visa.com. but there is no response or no reply about the status of the (visa direct program Implementation questionare). I am waiting for at least 20 days but still no response.
thanks
Hello @nabeel-legend,
I'm sorry for the inconvenience. Did you receive any ref. number when you emailed VisaDirectSupport@visa.com?
Since Visa Direct implementation is managed by Visa Direct team, you will have to reach out to VisaDirectSupport@visa.com directly.
If you can provide me your email address you provided in Visa Direct implementation form, I can follow with Visa Direct team on your behalf.
Note: all Visa Direct programs require the originator to be a licensed Visa acquirer or be sponsored by a licensed Visa acquirer who is ready and able to sponsor Visa Direct programs.
Let me know if you have any additional questions.
Thank you,
Vaibhav
Hi,
No, I did not receive any ref number. Here is the email address *****
Edited for privacy.
Hello @nabeel-legend ,
I have reached out to product team to follow up on your request. I shall soon have an update for you. While I am checking with internal team, do note In order to use Visa Direct, all Visa Direct programs require the originator to be a licensed Visa acquirer or be sponsored by a licensed Visa acquirer who is ready and able to sponsor Visa Direct programs.
Thank you,
Vaibhav
Hello @nabeel-legend ,
Thank you for your patience. Can you please let me which country/region are you located in?
This will help Visa Direct team identify the query faster.
Thank you,
Vaibhav