Hello @paul1,
I am sorry for the delay. Can you provide me the project name for which you have submitted the going live request?
Once you provide me the details, I will send it to product team for review.
Thank you,
Vaibhav
Hi Vaibhav,
Name of the project is nodi7.
Thanks,
Paul
Hello @paul1,
I have forwarded your request to product team for review. Someone from product team will contact you directly with an update.
Thank you,
Vaibhav
Hello @paul1,
I have sent a follow up email to product team on the going live request you submitted.
I will make sure that you receive an update soon from product team.
Thank you,
Vaibhav
Hi,
I finally received an email stating:
Your Visa Developer user account has successfully been associated with [name] organization. This means you now have access to all projects for VDP in that organization.
But when going to the Dashboard / Going Live tab, I was asked to provide again project information which reset the submitted date to today (6/15/21).
It is taking too long (almost one month!!) and I really need to complete development and testing in the higher environment (Certification). See previous answer from Visa https://community.developer.visa.com/t5/Sandbox-Test-Data/How-to-test-the-Notification-Delivery-Call....
Would it be possible to wrap things up in the next few days? If someone from Visa could contact me directly it would be easier.
Regards,
Paul
Hello @paul1,
I followed up with product team and they proceeded with accepting your going live request. You should have already received an email with details on next steps.
Thank you,
Vaibhav
Hi @Vaibhav ,
Thank you for your response. The 'Provide Project Information' step has finally been accepted after a month but now I have submitted information at the 'Certification' step and still waiting for it to be approved.
In the meantime, I let this thread open until everything is ok.
Regards,
Paul